tag:status.decisivapps.com,2005:/historyDecisiv SRM Status - Incident History2024-03-28T09:32:38-04:00Decisiv SRMtag:status.decisivapps.com,2005:Incident/203624722024-03-30T23:45:00-04:002024-03-26T11:33:39-04:00Scheduled Maintenance of Case Application<p><strong>THIS IS A SCHEDULED EVENT Mar <var data-var='date'>30</var>, <var data-var='time'>23:45</var> EDT - Mar <var data-var='date'>31</var>, <var data-var='time'>03:00</var> EDT</strong></p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>11:33</var> EDT</small><br><strong>Scheduled</strong> - Our Engineering team plans to perform routine maintenance to improve reliability and performance of Decisiv applications.<br /><br />During this maintenance period on 03/30/2024 from 23:45 - 3:00 EDT on 03/31/2024, users will experience a temporary interruption of service. If encountered, users will be able to log into the application at the conclusion of the maintenance window.</p>tag:status.decisivapps.com,2005:Incident/203520722024-03-28T09:32:38-04:002024-03-28T09:32:38-04:0003/25/2024 Intermittent Load Times with Case Application<p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>09:32</var> EDT</small><br><strong>Resolved</strong> - The issue has been resolved and normal service has been restored.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>08:57</var> EDT</small><br><strong>Monitoring</strong> - The issue has been addressed, and we are actively monitoring the situation to ensure stability.</p><p><small>Mar <var data-var='date'>25</var>, <var data-var='time'>15:55</var> EDT</small><br><strong>Update</strong> - Case is currently experiencing slower than normal load times. We are currently aware of the issue and are actively investigating the source.</p><p><small>Mar <var data-var='date'>25</var>, <var data-var='time'>15:55</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p><p><small>Mar <var data-var='date'>25</var>, <var data-var='time'>12:10</var> EDT</small><br><strong>Monitoring</strong> - The issue has been addressed, and we are actively monitoring the situation to ensure stability.</p><p><small>Mar <var data-var='date'>25</var>, <var data-var='time'>11:49</var> EDT</small><br><strong>Investigating</strong> - Case is currently experiencing slower than normal load times. We are currently aware of the issue and are actively investigating the source.</p>tag:status.decisivapps.com,2005:Incident/201092842024-03-10T04:00:56-04:002024-03-10T04:00:56-04:00Scheduled Maintenance of Case Application<p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>04:00</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>23:45</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>29</var>, <var data-var='time'>11:33</var> EST</small><br><strong>Scheduled</strong> - Our Engineering team plans to perform routine maintenance to improve reliability and performance of Decisiv applications.<br /><br />During this maintenance period on 03/09/2024 from 23:45 - 3:00 EDT on 03/10/2024, users will experience a temporary interruption of service. If encountered, users will be able to log into the application at the conclusion of the maintenance window.</p>tag:status.decisivapps.com,2005:Incident/199135902024-02-18T03:00:56-05:002024-02-18T03:00:56-05:00Scheduled Maintenance of Case application<p><small>Feb <var data-var='date'>18</var>, <var data-var='time'>03:00</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>17</var>, <var data-var='time'>23:45</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>12</var>, <var data-var='time'>10:06</var> EST</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>11:05</var> EST</small><br><strong>Scheduled</strong> - Our Engineering team plans to perform routine maintenance to improve reliability and performance of Decisiv applications.<br /><br />During this maintenance period on 02/17/2024 from 23:45 - 3:00 EDT on 02/18/2024, users will experience a temporary interruption of service. If encountered, users will be able to log into the application at the conclusion of the maintenance window.</p>tag:status.decisivapps.com,2005:Incident/198595332024-01-29T19:25:09-05:002024-01-29T19:25:09-05:0001/29/2024 Intermittent Load Times with Case Application<p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>19:25</var> EST</small><br><strong>Resolved</strong> - The issue has been resolved and normal service has been restored.</p><p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>16:23</var> EST</small><br><strong>Monitoring</strong> - The issue has been addressed, and we are actively monitoring the situation to ensure stability.</p><p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>11:57</var> EST</small><br><strong>Investigating</strong> - Case is currently experiencing slower than normal load times. We are currently aware of the issue and are actively investigating the source.</p>tag:status.decisivapps.com,2005:Incident/195536262023-12-31T03:00:10-05:002023-12-31T03:00:10-05:00Scheduled Maintenance<p><small>Dec <var data-var='date'>31</var>, <var data-var='time'>03:00</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>30</var>, <var data-var='time'>23:45</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>28</var>, <var data-var='time'>16:56</var> EST</small><br><strong>Scheduled</strong> - Our Engineering team plans to perform routine maintenance to improve reliability and performance of Decisiv applications.<br /><br />During this maintenance period on 12/30/2023 from 23:45 - 3:00 EDT on 12/31/2023, users will experience a temporary interruption of service. If encountered, users will be able to log into the application at the conclusion of the maintenance window.</p>tag:status.decisivapps.com,2005:Incident/194028452023-12-12T13:16:45-05:002023-12-12T13:16:45-05:0012/11/2023 Intermittent Load Times with Case Application<p><small>Dec <var data-var='date'>12</var>, <var data-var='time'>13:16</var> EST</small><br><strong>Resolved</strong> - The issue has been resolved and normal service has been restored.</p><p><small>Dec <var data-var='date'>11</var>, <var data-var='time'>16:16</var> EST</small><br><strong>Monitoring</strong> - The issue has been addressed, and we are actively monitoring the situation to ensure stability.</p><p><small>Dec <var data-var='date'>11</var>, <var data-var='time'>11:51</var> EST</small><br><strong>Investigating</strong> - Case is currently experiencing slower than normal load times. We are currently aware of the issue and are actively investigating the source.</p>tag:status.decisivapps.com,2005:Incident/187544632023-11-22T09:21:18-05:002023-11-22T09:21:18-05:00Some Asset Build Information Unavailable<p><small>Nov <var data-var='date'>22</var>, <var data-var='time'>09:21</var> EST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'>11</var>, <var data-var='time'>09:54</var> EDT</small><br><strong>Investigating</strong> - Some build information and VIN-decoding capabilities for new assets are currently unavailable.</p>tag:status.decisivapps.com,2005:Incident/187448102023-10-10T16:56:45-04:002023-10-10T16:56:45-04:00Intermittent Timeouts in Case during PP&A requests and RO exports to CDK Truck RO<p><small>Oct <var data-var='date'>10</var>, <var data-var='time'>16:56</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'>10</var>, <var data-var='time'>14:10</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Oct <var data-var='date'>10</var>, <var data-var='time'>11:53</var> EDT</small><br><strong>Investigating</strong> - We are investigating reports of intermittent timeouts impacting CDK users when attempting to request Parts Pricing & Availability (PP&A) or to export a case to a Repair Order (RO).</p>tag:status.decisivapps.com,2005:Incident/184933292023-09-14T01:00:39-04:002023-09-14T01:00:39-04:00Maintenance Deployment Window (Builder)<p><small>Sep <var data-var='date'>14</var>, <var data-var='time'>01:00</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>13</var>, <var data-var='time'>23:45</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>13</var>, <var data-var='time'>15:39</var> EDT</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Sep <var data-var='date'>13</var>, <var data-var='time'>15:29</var> EDT</small><br><strong>Scheduled</strong> - Our Engineering team plans to perform routine maintenance to improve reliability and performance of Decisiv applications.<br /><br />During this maintenance period on 09/13/2023, we are planning a deployment to our Builder application in Production. During this time Builder will be down for about half an hour which may result in users getting errors when they attempt to search for operations or if they attempt to log into Builder.</p>tag:status.decisivapps.com,2005:Incident/183432332023-09-01T00:08:53-04:002023-09-01T00:08:53-04:00Insite Outage<p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>00:08</var> EDT</small><br><strong>Resolved</strong> - A fix has been implemented and we have been monitoring the issue for verification.</p><p><small>Aug <var data-var='date'>31</var>, <var data-var='time'>22:57</var> EDT</small><br><strong>Investigating</strong> - We are currently experiencing issues with Insite. We will provide further details as soon as we have them.</p>tag:status.decisivapps.com,2005:Incident/179459292023-07-24T12:15:50-04:002023-07-24T12:15:50-04:00Insite Outage<p><small>Jul <var data-var='date'>24</var>, <var data-var='time'>12:15</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jul <var data-var='date'>24</var>, <var data-var='time'>10:57</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we're continuing to monitor the issue for resolution</p><p><small>Jul <var data-var='date'>24</var>, <var data-var='time'>10:13</var> EDT</small><br><strong>Investigating</strong> - We are currently experiencing issues with Insite. We will provide further details as soon as we have them.<br />Reported at 07/24/2023 08:00 AM Eastern</p>tag:status.decisivapps.com,2005:Incident/178896502023-07-23T03:47:11-04:002023-07-23T03:47:11-04:00Scheduled Maintenance Window<p><small>Jul <var data-var='date'>23</var>, <var data-var='time'>03:47</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'>22</var>, <var data-var='time'>23:45</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>18</var>, <var data-var='time'>10:23</var> EDT</small><br><strong>Scheduled</strong> - Our Engineering team plans to perform routine maintenance to improve reliability and performance of Decisiv applications.<br /><br />During this maintenance period on 07/22/2023 from 11:45 PM - to 07/23/2023 03:00 AM EDT, users may experience momentary lapse in service. If encountered, you will be able to log into the application after a few moments.</p>tag:status.decisivapps.com,2005:Incident/178149842023-07-10T20:06:02-04:002023-07-10T20:06:02-04:0007/10/2023 Intermittent Load Times with Case Application<p><small>Jul <var data-var='date'>10</var>, <var data-var='time'>20:06</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved</p><p><small>Jul <var data-var='date'>10</var>, <var data-var='time'>13:23</var> EDT</small><br><strong>Monitoring</strong> - Our development team has implemented a patch to production that has systems returning to normal; we will continue to monitor this going forward for the next couple hours to determine that performance has returned.</p><p><small>Jul <var data-var='date'>10</var>, <var data-var='time'>11:09</var> EDT</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Jul <var data-var='date'>10</var>, <var data-var='time'>11:08</var> EDT</small><br><strong>Investigating</strong> - Case is currently experiencing slower than normal load times. We are currently aware of the issue and are actively investigating the source.</p>tag:status.decisivapps.com,2005:Incident/175646082023-06-13T21:05:53-04:002023-06-13T21:05:53-04:00SRM Connect API and Sentinel Operational Outage<p><small>Jun <var data-var='date'>13</var>, <var data-var='time'>21:05</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jun <var data-var='date'>13</var>, <var data-var='time'>18:45</var> EDT</small><br><strong>Update</strong> - We are continuing to monitor upstream services for any additional issues.</p><p><small>Jun <var data-var='date'>13</var>, <var data-var='time'>17:12</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jun <var data-var='date'>13</var>, <var data-var='time'>16:44</var> EDT</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Jun <var data-var='date'>13</var>, <var data-var='time'>16:40</var> EDT</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Jun <var data-var='date'>13</var>, <var data-var='time'>16:35</var> EDT</small><br><strong>Investigating</strong> - An upstream service provider is experiencing a large-scale service outage resulting in impacts to the following Decisiv services: SRM Connect, SRM Sentinel.<br />We are closely following the situation and will move to restore normal operations for both services as soon as possible.</p>tag:status.decisivapps.com,2005:Incident/169310402023-04-23T03:00:21-04:002023-04-23T03:00:21-04:00Scheduled Maintenance Window<p><small>Apr <var data-var='date'>23</var>, <var data-var='time'>03:00</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'>22</var>, <var data-var='time'>23:59</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'>21</var>, <var data-var='time'>10:16</var> EDT</small><br><strong>Scheduled</strong> - Our Engineering team plans to perform routine maintenance to improve reliability and performance of Decisiv applications.<br /><br />During this maintenance period on 04/22/2023 from 11:59 PM - to 04/23/2023 03:00 AM EDT, users may experience momentary lapse in service. If encountered, you will be able to log into the application after a few moments.</p>tag:status.decisivapps.com,2005:Incident/168759942023-04-16T02:59:22-04:002023-04-16T02:59:22-04:00Scheduled Maintenance Window<p><small>Apr <var data-var='date'>16</var>, <var data-var='time'>02:59</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'>15</var>, <var data-var='time'>23:59</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'>15</var>, <var data-var='time'>12:54</var> EDT</small><br><strong>Scheduled</strong> - Our Engineering team plans to perform routine maintenance to improve reliability and performance of Decisiv applications.<br /><br />During this maintenance period on 04/15/2023 from 23:59:- 03:00 EDT, users may experience momentary lapse in service. If encountered, you will be able to log into the application after a few moments.</p>tag:status.decisivapps.com,2005:Incident/168093752023-04-10T09:54:48-04:002023-04-10T09:54:48-04:00Vision Outage<p><small>Apr <var data-var='date'>10</var>, <var data-var='time'>09:54</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Apr <var data-var='date'>10</var>, <var data-var='time'>09:47</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Apr <var data-var='date'>10</var>, <var data-var='time'>09:47</var> EDT</small><br><strong>Update</strong> - 04/10/2023 [Decisiv Vision Not Working] [#192630]<br />We have identified the issues with Vision. We will continue to monitor performance and update.<br />Reported at 04/10/2023 09:30 AM Eastern</p><p><small>Apr <var data-var='date'>10</var>, <var data-var='time'>09:09</var> EDT</small><br><strong>Investigating</strong> - 04/10/2023 [Decisiv Vision Not Working] [#192630]<br />We are currently experiencing issues with Vision. We will provide further details as soon as we have them.<br />Reported at 04/10/2023 08:30 AM Eastern</p>tag:status.decisivapps.com,2005:Incident/167638032023-04-09T03:00:33-04:002023-04-09T03:00:33-04:00Scheduled Maintenance Window of Case application<p><small>Apr <var data-var='date'> 9</var>, <var data-var='time'>03:00</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'> 9</var>, <var data-var='time'>00:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'> 5</var>, <var data-var='time'>17:48</var> EDT</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Apr <var data-var='date'> 5</var>, <var data-var='time'>17:46</var> EDT</small><br><strong>Scheduled</strong> - Our Engineering team plans to perform routine maintenance to improve reliability and performance of Decisiv applications.<br /><br />During this maintenance period on 04/09/2023 from 00:00 - 03:00 EDT, users may experience momentary lapse in service. If encountered, you will be able to log into the application after a few moments.</p>tag:status.decisivapps.com,2005:Incident/167132872023-04-01T14:59:16-04:002023-04-01T14:59:16-04:00Scheduled Maintenance of Vision<p><small>Apr <var data-var='date'> 1</var>, <var data-var='time'>14:59</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'> 1</var>, <var data-var='time'>11:59</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>31</var>, <var data-var='time'>16:57</var> EDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance of the Vision at this time. Please note that there will be a brief downtime or lag in data while the work in underway.</p>tag:status.decisivapps.com,2005:Incident/165776832023-03-26T02:45:05-04:002023-03-26T02:45:05-04:00Scheduled Maintenance of Case application<p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>02:45</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>25</var>, <var data-var='time'>23:46</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>20</var>, <var data-var='time'>12:50</var> EDT</small><br><strong>Scheduled</strong> - Our Engineering team plans to perform routine maintenance to improve reliability and performance of Decisiv applications.<br /><br />During this maintenance period on 03/25/2023 from 23:45 - 03:00 EDT (users may experience momentary lapse in service. If encountered, you will be able to log into the application after a few moments.</p>tag:status.decisivapps.com,2005:Incident/166308642023-03-24T14:52:51-04:002023-03-24T14:52:51-04:00Vision Infrastructure Maintenance<p><small>Mar <var data-var='date'>24</var>, <var data-var='time'>14:52</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved</p><p><small>Mar <var data-var='date'>24</var>, <var data-var='time'>12:12</var> EDT</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>Mar <var data-var='date'>24</var>, <var data-var='time'>11:12</var> EDT</small><br><strong>Monitoring</strong> - Vision is back up and running and we’re syncing the cases for the last 12 hours which should be done in about 30 minutes</p><p><small>Mar <var data-var='date'>24</var>, <var data-var='time'>10:10</var> EDT</small><br><strong>Identified</strong> - The issue has been identified and we are working towards a fix to be implemented.</p><p><small>Mar <var data-var='date'>24</var>, <var data-var='time'>09:16</var> EDT</small><br><strong>Investigating</strong> - Vision is currently unavailable due to infrastructure maintenance and will return shortly.</p>tag:status.decisivapps.com,2005:Incident/162945552023-03-12T03:45:10-04:002023-03-12T03:45:10-04:00Scheduled Maintenance of Case Application<p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>03:45</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>23:45</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>18:54</var> EST</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>18:53</var> EST</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>14:01</var> EST</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>13:48</var> EST</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>10:21</var> EST</small><br><strong>Scheduled</strong> - Update: DST Time Adjustment<br /><br />Our Engineering team plans to perform routine maintenance to improve reliability and performance of Decisiv applications.<br /><br />During this maintenance period on 03/11/2023 from 23:00 - 04:00 EDT (due to the DST time change this weekend, please note that this appears to be one hour longer than usual to accommodate the DST time change), users may experience momentary lapse in service. If encountered, you will be able to log into the application after a few moments.</p>tag:status.decisivapps.com,2005:Incident/161294382023-03-05T02:46:03-05:002023-03-05T02:46:03-05:00Scheduled Maintenance Window<p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>02:46</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>23:45</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>13</var>, <var data-var='time'>18:48</var> EST</small><br><strong>Scheduled</strong> - Our Engineering team plans to perform routine maintenance to improve reliability and performance of Decisiv applications.<br /><br />During this maintenance period on 03/04/2023 from 24:45 - 03:00 EDT, users may experience momentary lapse in service. If encountered, you will be able to log into the application after a few moments.</p>tag:status.decisivapps.com,2005:Incident/157739272023-01-09T02:45:33-05:002023-01-09T02:45:33-05:00Scheduled Maintenance of Insite application<p><small>Jan <var data-var='date'> 9</var>, <var data-var='time'>02:45</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'> 8</var>, <var data-var='time'>23:45</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'> 4</var>, <var data-var='time'>17:01</var> EST</small><br><strong>Scheduled</strong> - Our Engineering team plans to perform routine maintenance to improve reliability and performance of Decisiv applications. <br /><br />During this maintenance period of 1/08/2023 from 23:59 to 3:00 EDT, users may be unable to use Insite</p>