All Systems Operational

About This Site

Welcome to Decisiv's home for information and updates on our applications' current health.

Below you'll find current status and historical information on platform performance and related events. During such events, notices and updates will be posted here.

To receive notifications about updates to this site, you may use the button at top right to subscribe to email notifications, SMS notifications, or an RSS feed. You may unsubscribe at any time.

If you have questions beyond the updates posted below or are experiencing problems with a Decisiv application and don’t see an update about it below, please write us at support@decisiv.com.

Uptime over the past 90 days. View historical uptime.
Case Operational
Provider Operational
Fleet Operational
Call Center Operational
Field Operational
Sentinel Operational
90 days ago
100.0 % uptime
Today
Vision Operational
Insite Operational
Mobile Apps Operational
APIs Operational
Support Services Operational
Telephone Support Operational
Email Support Operational
In-App Support Operational
Service Provider DBS/DMS Integrations Operational
CDK Operational
Karmak Fusion Operational
Karmak Legend Operational
DSI Operational
LDS Operational
Procede Excede Operational
FTP Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 21, 2025
Scheduled Maintenance of Case Application
Completed - The scheduled maintenance has been completed.
Dec 21, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 20, 23:45 EST
Scheduled - Our Engineering team plans to perform routine maintenance to improve reliability and performance of Decisiv applications.

During this maintenance period on 12/20/2025 from 11:45 - 03:00 EDT, users may experience momentary lapse in service, particularly with replies into case/estimates.
Dec 16, 12:49 EST
Dec 20, 2025
Dec 19, 2025

No incidents reported.

Dec 18, 2025

No incidents reported.

Dec 17, 2025

No incidents reported.

Dec 16, 2025
12/11/2025 Intermittent Load Times with Case Application
Resolved - The issue has been resolved and normal service has been restored.
Dec 16, 08:18 EST
Monitoring - The issue has been addressed, and we are actively monitoring the situation to ensure stability.
Dec 10, 16:58 EST
Investigating - Case is currently experiencing slower than normal load times and 504 errors.

We are currently aware of the issue and are actively investigating the source.
Dec 10, 12:23 EST
Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025
Dec 9, 2025
12/9/2025 Intermittent Load Times with Case Application
Resolved - The issue has been resolved and normal service has been restored.
Dec 9, 16:18 EST
Monitoring - The issue has been addressed, and we are actively monitoring the situation to ensure stability.
Dec 9, 13:45 EST
Identified - We have identified the root cause and are working toward a resolution.
Dec 9, 12:35 EST
Investigating - Case is currently experiencing slower than normal load times and 504 errors. We are currently aware of the issue and are actively investigating the source.
Dec 9, 11:55 EST
Dec 8, 2025
Issues with operations management
Resolved - The issue has been resolved and normal service has been restored.
Dec 8, 08:43 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 5, 12:04 EST
Investigating - Resolution incoming as soon as possible
Dec 5, 11:00 EST
Dec 7, 2025

No incidents reported.

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