Partially Degraded Service

About This Site

Welcome to Decisiv's home for information and updates on our applications' current health.

Below you'll find current status and historical information on platform performance and related events. During such events, notices and updates will be posted here.

To receive notifications about updates to this site, you may use the button at top right to subscribe to email notifications, SMS notifications, or an RSS feed. You may unsubscribe at any time.

If you have questions beyond the updates posted below or are experiencing problems with a Decisiv application and don’t see an update about it below, please write us at support@decisiv.com.

Case Operational
Provider Operational
Fleet Operational
Call Center Operational
Field Operational
Sentinel Operational
90 days ago
100.0 % uptime
Today
Vision Operational
Insite ? Degraded Performance
Mobile Apps Operational
APIs ? Operational
Support Services Operational
Telephone Support Operational
Email Support Operational
In-App Support Operational
Service Provider DBS/DMS Integrations Operational
CDK Operational
Karmak Fusion Operational
Karmak Legend Operational
DSI Operational
LDS Operational
Procede Excede Operational
FTP Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 30, 2025

No incidents reported today.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025
Completed - The scheduled maintenance has been completed.
Jun 22, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 23:45 EDT
Scheduled - Our Engineering team plans to perform routine maintenance to improve reliability and performance of Decisiv applications.

During this maintenance period on 06/21/2022 from 00:00 - 03:00 EDT, users may experience momentary lapse in service, particularly with replies into case/estimates. If encountered, you will be able to log into the application after a few moments.

Jun 18, 12:01 EDT
Jun 21, 2025
Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025
Resolved - The system outage experienced this morning has been fully resolved. We apologize for any inconvenience this may have caused.
Jun 16, 15:05 EDT
Monitoring - A fix has been implemented, and we are monitoring results.
Jun 16, 10:49 EDT
Investigating - We are currently investigating intermittent stability concerns with our Case application.
Jun 16, 09:24 EDT