Partially Degraded Service

About This Site

Welcome to Decisiv's home for information and updates on our applications' current health.

Below you'll find current status and historical information on platform performance and related events. During such events, notices and updates will be posted here.

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If you have questions beyond the updates posted below or are experiencing problems with a Decisiv application and don’t see an update about it below, please write us at support@decisiv.com.

Case Degraded Performance
Provider Operational
Fleet Degraded Performance
Call Center Operational
Field Operational
Sentinel Operational
90 days ago
100.0 % uptime
Today
Vision Operational
Insite ? Operational
Mobile Apps Operational
APIs ? Operational
Support Services Operational
Telephone Support Operational
Email Support Operational
In-App Support Operational
Service Provider DBS/DMS Integrations Operational
CDK Operational
Karmak Fusion Operational
Karmak Legend Operational
DSI Operational
LDS Operational
Procede Excede Operational
FTP Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance of Case Application Mar 30, 2024 23:45 - Mar 31, 2024 03:00 EDT
Our Engineering team plans to perform routine maintenance to improve reliability and performance of Decisiv applications.

During this maintenance period on 03/30/2024 from 23:45 - 3:00 EDT on 03/31/2024, users will experience a temporary interruption of service. If encountered, users will be able to log into the application at the conclusion of the maintenance window.

Posted on Mar 26, 2024 - 11:33 EDT
Past Incidents
Mar 28, 2024
Resolved - The issue has been resolved and normal service has been restored.
Mar 28, 09:32 EDT
Monitoring - The issue has been addressed, and we are actively monitoring the situation to ensure stability.
Mar 26, 08:57 EDT
Update - Case is currently experiencing slower than normal load times. We are currently aware of the issue and are actively investigating the source.
Mar 25, 15:55 EDT
Investigating - We are currently investigating this issue.
Mar 25, 15:55 EDT
Monitoring - The issue has been addressed, and we are actively monitoring the situation to ensure stability.
Mar 25, 12:10 EDT
Investigating - Case is currently experiencing slower than normal load times. We are currently aware of the issue and are actively investigating the source.
Mar 25, 11:49 EDT
Mar 27, 2024

No incidents reported.

Mar 26, 2024
Mar 25, 2024
Mar 24, 2024

No incidents reported.

Mar 23, 2024

No incidents reported.

Mar 22, 2024

No incidents reported.

Mar 21, 2024

No incidents reported.

Mar 20, 2024

No incidents reported.

Mar 19, 2024

No incidents reported.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024

No incidents reported.