All Systems Operational

About This Site

Welcome to Decisiv's home for information and updates on our applications' current health.

Below you'll find current status and historical information on platform performance and related events. During such events, notices and updates will be posted here.

To receive notifications about updates to this site, you may use the button at top right to subscribe to email notifications, SMS notifications, or an RSS feed. You may unsubscribe at any time.

If you have questions beyond the updates posted below or are experiencing problems with a Decisiv application and don’t see an update about it below, please write us at support@decisiv.com.

Case Operational
Provider Operational
Fleet Operational
Call Center Operational
Field Operational
Vision Operational
Insite ? Operational
Mobile Apps Operational
APIs ? Operational
Support Services Operational
Telephone Support Operational
Email Support Operational
In-App Support Operational
Service Provider DBS/DMS Integrations Operational
CDK Operational
Karmak Fusion Operational
Karmak Legend Operational
DSI Operational
LDS Operational
Procede Excede Operational
FTP Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Our Engineering team plans to perform routine maintenance to improve reliability and performance of Decisiv applications.

During this maintenance period on 05/29/2022 from 18:00 - 18:30 EDT, users may experience momentary lapse in service. If encountered, you will be able to log into the application after a few moments.

Posted on May 27, 16:16 EDT
Past Incidents
May 28, 2022

No incidents reported today.

May 27, 2022

No incidents reported.

May 26, 2022

No incidents reported.

May 25, 2022

No incidents reported.

May 24, 2022

No incidents reported.

May 23, 2022

No incidents reported.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022
Resolved - The Case Application has returned to operating as expected. Our Engineering team continues to monitor for any potential issues.
May 18, 17:36 EDT
Update - We are getting new reports regarding intermittent long load times within the Case Application. Our Engineering team is actively working to investigate the cause and we will provide updates as we have them.
May 18, 12:14 EDT
Investigating - Starting at approximately 10:15 am EDT this morning, users experienced intermittent Case Application load time slowdowns. This continued for several hours before improving to standard norms. Decisiv continues to monitor the performance, is investigating potential source issues, and will provide ongoing updates.
May 17, 17:25 EDT
May 17, 2022
May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.