All Systems Operational

About This Site

Welcome to Decisiv's home for information and updates on our applications' current health.

Below you'll find current status and historical information on platform performance and related events. During such events, notices and updates will be posted here.

To receive notifications about updates to this site, you may use the button at top right to subscribe to email notifications, SMS notifications, or an RSS feed. You may unsubscribe at any time.

If you have questions beyond the updates posted below or are experiencing problems with a Decisiv application and don’t see an update about it below, please write us at support@decisiv.com.

Case Operational
Provider Operational
Fleet Operational
Call Center Operational
Field Operational
Vision Operational
Insite ? Operational
Mobile Apps Operational
APIs ? Operational
Support Services Operational
Telephone Support Operational
Email Support Operational
In-App Support Operational
Service Provider DBS/DMS Integrations Operational
CDK Operational
Karmak Fusion Operational
Karmak Legend Operational
DSI Operational
LDS Operational
Procede Excede Operational
FTP Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance of Case application Mar 25, 2023 23:45 - Mar 26, 2023 02:45 EDT
Our Engineering team plans to perform routine maintenance to improve reliability and performance of Decisiv applications.

During this maintenance period on 03/25/2023 from 23:45 - 03:00 EDT (users may experience momentary lapse in service. If encountered, you will be able to log into the application after a few moments.

Posted on Mar 20, 2023 - 12:50 EDT
Past Incidents
Mar 22, 2023

No incidents reported today.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

Mar 13, 2023

No incidents reported.

Mar 12, 2023
Completed - The scheduled maintenance has been completed.
Mar 12, 03:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 23:45 EST
Update - We will be undergoing scheduled maintenance during this time.
Mar 8, 18:54 EST
Update - We will be undergoing scheduled maintenance during this time.
Mar 8, 18:53 EST
Update - We will be undergoing scheduled maintenance during this time.
Mar 3, 14:01 EST
Update - We will be undergoing scheduled maintenance during this time.
Mar 3, 13:48 EST
Scheduled - Update: DST Time Adjustment

Our Engineering team plans to perform routine maintenance to improve reliability and performance of Decisiv applications.

During this maintenance period on 03/11/2023 from 23:00 - 04:00 EDT (due to the DST time change this weekend, please note that this appears to be one hour longer than usual to accommodate the DST time change), users may experience momentary lapse in service. If encountered, you will be able to log into the application after a few moments.

Feb 27, 10:21 EST
Mar 11, 2023
Mar 10, 2023

No incidents reported.

Mar 9, 2023

No incidents reported.

Mar 8, 2023

No incidents reported.