All Systems Operational

About This Site

Welcome to Decisiv's home for information and updates on our applications' current health.

Below you'll find current status and historical information on platform performance and related events. During such events, notices and updates will be posted here.

To receive notifications about updates to this site, you may use the button at top right to subscribe to email notifications, SMS notifications, or an RSS feed. You may unsubscribe at any time.

If you have questions beyond the updates posted below or are experiencing problems with a Decisiv application and don’t see an update about it below, please write us at support@decisiv.com.

Case Operational
Provider Operational
Fleet Operational
Call Center Operational
Field Operational
Sentinel Operational
90 days ago
100.0 % uptime
Today
Vision Operational
Insite Operational
Mobile Apps Operational
APIs Operational
Support Services Operational
Telephone Support Operational
Email Support Operational
In-App Support Operational
Service Provider DBS/DMS Integrations Operational
CDK Operational
Karmak Fusion Operational
Karmak Legend Operational
DSI Operational
LDS Operational
Procede Excede Operational
FTP Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 5, 2026

No incidents reported today.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026
Resolved - This incident has been resolved.
Jun 1, 12:56 EDT
Update - We are continuing to monitor for any further issues.
Jun 1, 10:36 EDT
Monitoring - The issue has been addressed, and we are actively monitoring the situation to ensure stability.
Jun 1, 10:35 EDT
Investigating - Email notifications are experiencing intermittent delivery issues, preventing messages from arriving at the intended recipients. We’re actively investigating and intend to restore stable delivery as soon as possible.
Jun 1, 09:59 EDT
May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026
Completed - The scheduled maintenance has been completed.
May 24, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 23:45 EDT
Scheduled - Our Engineering team plans to perform routine maintenance to improve reliability and performance of Decisiv applications.

During this maintenance period on 05/23/2026 from 00:00 - 03:00 EDT, users may experience momentary lapse in service, particularly with replies into case/estimates. If encountered, you will be able to log into the application after a few moments.

May 20, 11:04 EDT
May 23, 2026
May 22, 2026

No incidents reported.