Partially Degraded Service

About This Site

Welcome to Decisiv's home for information and updates on our applications' current health.

Below you'll find current status and historical information on platform performance and related events. During such events, notices and updates will be posted here.

To receive notifications about updates to this site, you may use the button at top right to subscribe to email notifications, SMS notifications, or an RSS feed. You may unsubscribe at any time.

If you have questions beyond the updates posted below or are experiencing problems with a Decisiv application and don’t see an update about it below, please write us at support@decisiv.com.

Case Operational
Provider Operational
Fleet Operational
Call Center Operational
Field Operational
Sentinel Operational
90 days ago
100.0 % uptime
Today
Vision Operational
Insite ? Degraded Performance
Mobile Apps Operational
APIs ? Operational
Support Services Operational
Telephone Support Operational
Email Support Operational
In-App Support Operational
Service Provider DBS/DMS Integrations Operational
CDK Operational
Karmak Fusion Operational
Karmak Legend Operational
DSI Operational
LDS Operational
Procede Excede Operational
FTP Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Maintenance of Case Application May 24, 2025 23:45 - May 25, 2025 03:00 EDT

Our Engineering team plans to perform routine maintenance to improve reliability and performance of Decisiv applications.

During this maintenance period on 05/24/2025 from 11:45 - 03:00 EDT, users may experience momentary lapse in service, particularly with replies into case/estimates.

Posted on May 19, 2025 - 15:57 EDT
May 20, 2025

No incidents reported today.

May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025
Completed - The scheduled maintenance has been completed.
May 11, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 23:45 EDT
Update - We will be undergoing scheduled maintenance during this time.
May 5, 15:41 EDT
Scheduled - Our Engineering team plans to perform routine maintenance to improve reliability and performance of Decisiv applications.

During this maintenance period on 05/10/2025 from 11:45 - 03:00 EDT, users may experience momentary lapse in service, particularly with replies into case/estimates.

May 5, 15:40 EDT
May 10, 2025
May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.