SRM Connect API and Sentinel Operational Outage
Incident Report for Decisiv SRM
Resolved
This incident has been resolved.
Posted Jun 13, 2023 - 21:05 EDT
Update
We are continuing to monitor upstream services for any additional issues.
Posted Jun 13, 2023 - 18:45 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 13, 2023 - 17:12 EDT
Update
We are continuing to investigate this issue.
Posted Jun 13, 2023 - 16:44 EDT
Update
We are continuing to investigate this issue.
Posted Jun 13, 2023 - 16:40 EDT
Investigating
An upstream service provider is experiencing a large-scale service outage resulting in impacts to the following Decisiv services: SRM Connect, SRM Sentinel.
We are closely following the situation and will move to restore normal operations for both services as soon as possible.
Posted Jun 13, 2023 - 16:35 EDT
This incident affected: Sentinel and APIs.
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