03/25/2024 Intermittent Load Times with Case Application

Incident Report for Decisiv SRM

Resolved

The issue has been resolved and normal service has been restored.

Posted Mar 28, 2024 - 09:32 EDT

Monitoring

The issue has been addressed, and we are actively monitoring the situation to ensure stability.

Posted Mar 26, 2024 - 08:57 EDT

Update

Case is currently experiencing slower than normal load times. We are currently aware of the issue and are actively investigating the source.

Posted Mar 25, 2024 - 15:55 EDT

Investigating

We are currently investigating this issue.

Posted Mar 25, 2024 - 15:55 EDT

Monitoring

The issue has been addressed, and we are actively monitoring the situation to ensure stability.

Posted Mar 25, 2024 - 12:10 EDT

Investigating

Case is currently experiencing slower than normal load times. We are currently aware of the issue and are actively investigating the source.

Posted Mar 25, 2024 - 11:49 EDT

This incident affected: Case (Provider).